Booking Terms

TERMS OF THE CONTRACT :                    
All reservations for bare areas must be accompanied by a deposit of € 100 + € 29,99 for reservation fees (or € 9,99 for an online or week-end booking) + cancellation
option, if needed.
For accommodation bookings, you must pay a 25 % deposit (secured online payment) + € 29,99 reservetion fees (€9,99 for an online booking) + cancellation fees, if needed (except COVID guarantee).
The balance of the stay must be paid 4 weeks before the arrival date.

It is possible to pay in 4 instalments without charge.


1 - For accommodation bookings, we ask you for € 200 deposit to cover any possible damage (deterioration, breakage) + any possible cleaningwork by means of french Swikly online deposit solution. You will receive a secured link 50 days before arrival in order to register you deposit. Your bank account will not be capped, nor debited, unless we notice the accomodation is damaged on departure.


2 - The reservation of an accommodation or a camping area is not transferable and sub-letting is prohibited as well as the transfer of an area or letting to a third party.


3 - In the case of premature departure for whatever reason the entire period reserved will be owing the campsite.


4 - Any modification liable to cause a change in the amount, either more or less, must be notified upon arrival. In case of inaccurate declarations by the contracted party, the present contract will be cancelled by right and the amounts already will be kept by the party hiring out.


5 - We must be informed of any possible delay in your arrival in order to keep your right of holding. The management reserves the right to dispose of the reserved site or letting if there is no news 48 hours after the planned date of arrival. 

6- Cancellation

In case of receipt of your withdrawal at least 60 days before the planned date of arrival, by registered letter, the advanced payment less booking fees will be refunded if you have taken out the €10 cancellation option. After this date the amounts paid will not be refunded.

In case of receipt of your withdrawal at least 30 days before the planned date of arrival, by registered letter, the advanced payment less booking fees will be refunded if you have taken out the €30 cancellation option. After this date the amounts paid will not be refunded. 

In case of receipt of your withdrawal at least 48 hours before the planned date of arrival, by registered letter, the advanced payment less the fees will be refunded if you have taken out the €80 cancellation option. After this date the amounts paid will not be refunded.

In any other case of withdrawal mentionned by registered letter, with any cancellation subscription, the advanced payment ans booking fees will be kept, as well as the amounts already paid.

Clause determining the competent jurisdiction: any possible litigation will be the exclusive jurisdiction of a districtcourt.

7 – Confirmation
Your booking is considered fully confirmed when paying the advanced amount due for pitches or accomodation. This payment constitutes contract & acceptance of ATLANTIQUE PELLERIN VACANCES booking terms. A booking confirmation form will be sent to you mentioning arrival/departure dates, the place, price and conditions of your stay. 

Price definition

APV reserves the right to modify its prices at any time beyond the mentioned date. The stay will be invoiced on basis of rates valid on the reservation day and according to availability. You can checked the valid rate on calling or online. When asking for a quote, the costumer will consider the expiration date. On expiration, the price notified on the quote is not guaranteed anymore.

In the event of a manifest error in the published price, such as a derisory price compared to the average price recorded for the same stay during the same period, the customer is informed that the contract is deemed void. The customer will then be refunded for his deposit or the total price paid without compensation, regardless of the period when the APV company notices the error, unless he agrees to pay the stay at the correct price established by APV. 

Retroactivity

The benefits and promotions offered by the APV company after the reservation date are not retroactive and cannot be combined together. Mandatory posting (Interministerial decree of January 11, 1993 amended on February 17, 2014) SARL ATLANTIQUE PELLERIN VACANCES with a capital of 1 629 880 ESIRET 423 755 149 00022 - NAF 7010 Z . Prices include 10% VAT rate applicable on the day they were determined. Any subsequent change in the applicable VAT rate, occurring between the time the rates were determined and the invoicing of the stay will result in a correlative change in the price including tax, which the customer accepts without reservation.

Dear client, these particulars are necessary in order to avoid any ambiguity. We thank you for your trust and hope that your next holiday will become your most pleasant souvenir. This agreement has the value of a contract binding both parties.

Mediation: Complaints will only be considered if they are signed, dated, as specific as possible and relate to relatively recent facts. In the event of a discord and after having contacted the customer service of the establishment, any customer of the campsite has the possibility of seizing a consumer mediator, within a maximum period of one year from the date of the written complaint, by LRAR , with the operator. The contact details of the mediator likely to be entered by the client: Centre de la Médiation de la Consommation des Conciliateurs de Justice CM2C – 14 rue Saint Jean 75017 Paris : « en cours de validation par la CECMC ».

You authorize the campsite or the residence to use the photos of you and/or your children which may be taken during your stay, on any type of medium, for communication purposes of the campsite or the residence and the channel Atlantique Pellerin Vacances, without any compensation.

PLEASE REFER AND RESPECT THE INTERNAL REGULATIONS OF EACH CAMPSITE
> We invite you to consult the general internal regulations, then the internal regulations on site (differing according to the campsite)